Terms of Use

Last updated: July 31, 2026

These Terms of Use govern access to and use of AltaVidaSites and the Content, Tools, products, and services made available through them.

For purposes of these Terms:

“AVBrands” collectively means AltaVida Capital, AltaVida Unlimited, and AltaVida Offices.

“AltaVidaSites” collectively means:

  • altavidacapital.com;
  • altavidaunlimited.com;
  • altavidaoffices.com; and
  • their respective subdomains, applications, portals, assessments, calculators, reports, downloads, forms, email resources, videos, articles, and other digital services operated by us.

“We,” “us,” and “our” refer to Debora T DiBiasie, doing business through the AVBrands, as applicable, and, where the context requires, authorized employees, contractors, agents, and service providers acting on our behalf.

“User,” “you,” and “your” refer to any person or organization accessing or using AltaVidaSites.

“Content” includes text, graphics, photographs, videos, audio, calculations, assessments, reports, checklists, forms, designs, software, databases, downloads, and other materials made available through AltaVidaSites.

“Tools” means assessments, calculators, questionnaires, applications, report generators, and related interactive features offered through AltaVidaSites.

AVBrands is a defined collective term used for convenience. AVBrands is not a separate legal entity or trade name.

By accessing or using AltaVidaSites, you acknowledge that you have read, understood, and agreed to these Terms and the policies incorporated into them.

If you do not agree to these Terms, do not use AltaVidaSites.

  1. Incorporated policies

These Terms incorporate the following policies by reference:

  • General Disclaimer;
  • Privacy Policy;
  • Cookie Policy;
  • Editorial and Corrections Policy; and
  • Accessibility Statement.

Additional terms may apply to particular products, applications, downloads, appointments, licensed professional services, insurance transactions, referrals, affiliate relationships, promotions, memberships, subscriptions, purchases, or paid services.

If a separate written agreement or product-specific term conflicts with these Terms, the separate agreement or term controls only for the product, transaction, or service it expressly covers.

  1. Educational and reference purpose

AltaVidaSites provide general educational information, organizational resources, research references, planning prompts, estimates, checklists, assessments, and links to official and independent third-party sources.

AltaVidaSites are intended to help users:

  • identify subjects that may require further review;
  • organize information and questions;
  • prepare for discussions with agencies and qualified professionals;
  • understand general financial, retirement, insurance, survivor, healthcare, business, and household-planning concepts; and
  • locate potentially relevant official resources.

AltaVidaSites do not replace:

  • official government guidance;
  • individualized professional advice;
  • formal case analysis;
  • agency confirmation;
  • plan documents;
  • insurance contracts;
  • tax or legal advice;
  • healthcare advice; or
  • written professional engagement agreements.
  1. No government affiliation

The AVBrands are privately operated brands. Neither the AVBrands nor AltaVidaSites is a government agency.

The AVBrands and AltaVidaSites are not affiliated with, endorsed by, sponsored by, approved by, or acting on behalf of:

  • any branch of the United States Armed Forces;
  • any federal, state, local, or foreign government;
  • any government department or administrative agency;
  • any government-benefits program;
  • any retirement plan;
  • any healthcare program; or
  • any government contractor, unless expressly stated in writing.

References to government agencies, programs, forms, acronyms, trademarks, and official websites are provided solely for educational, identification, commentary, and research purposes.

Nothing on AltaVidaSites constitutes an official government statement, eligibility determination, benefit calculation, approval, election, enrollment, claim decision, or agency instruction.

  1. No professional relationship created using the sites

Accessing AltaVidaSites or using their Content does not automatically create:

  • a client relationship;
  • a fiduciary relationship;
  • an investment-advisory relationship;
  • an attorney-client relationship;
  • an accountant-client relationship;
  • an insurance-producer/client relationship;
  • a healthcare-provider/patient relationship;
  • an agency or representative relationship;
  • a government-benefits representation relationship; or
  • a duty to monitor deadlines, accounts, elections, claims, applications, or financial circumstances.

A professional relationship may arise only through a separate legally sufficient engagement that identifies the parties, scope of services, professional role, licensing, compensation, responsibilities, limitations, and termination rights, as applicable.

General email exchanges, automated reports, assessment results, contact forms, appointment requests, and introductory conversations do not by themselves create such a relationship.

  1. Eligibility and authority

You may use AltaVidaSites only if you:

  • can legally enter into these Terms;
  • use AltaVidaSites in compliance with applicable law;
  • provide accurate information when requested; and
  • have authority to act for any organization or other person you purport to represent.

If you use AltaVidaSites on behalf of a business, trust, estate, family member, employer, or other organization, you represent that you have lawful authority to do so.

We may restrict access when we reasonably believe that a user lacks legal capacity or authority, has provided materially inaccurate information, or is using AltaVidaSites unlawfully.

  1. Children and adult supervision

General financial-literacy materials may be used by families, parents, legal guardians, caregivers, and educators.

  • accounts, purchases, subscriptions, forms, downloads, email registrations, and information submissions must be completed by an adult;
  • children under 13 must not submit personal information directly through AltaVidaSites;
  • parents, guardians, caregivers, and educators are responsible for supervising children’s use of educational materials; and
  • children must not submit names, email addresses, photographs, voice recordings, school information, precise-location information, financial information, or other personal information.

If we learn that personal information was submitted directly by a child under 13 without legally sufficient authorization, we may delete the information, restrict access to it, disable the associated account or submission, and take other appropriate steps to prevent further collection.

Certain family educational programs offered through the AVBrands, including NAMA’s Little Money Lab, may have supplemental privacy notices and program-specific terms.

  1. Accounts and access credentials

Certain portions of AltaVidaSites may require an account, password, verification link, access code, or other authentication method.

When creating or using an account, you agree to:

  • provide accurate and current information;
  • maintain only accounts you are authorized to use;
  • protect passwords, access links, and authentication credentials;
  • restrict access to authorized users;
  • promptly update material account information;
  • promptly notify us of suspected unauthorized access or misuse; and
  • comply with applicable account limits and security requirements.

You may not:

  • share credentials with an unauthorized person;
  • impersonate another individual or organization;
  • create an account using false or misleading information;
  • access another user’s account without authorization;
  • attempt to bypass authentication or account restrictions; or
  • use an account for an unlawful or unauthorized purpose.

You are responsible for activity conducted through your account to the extent permitted by applicable law, except for activity caused by our own failure to maintain legally required safeguards.

We may require password resets, additional verification, temporary access restrictions, or account suspension when reasonably necessary to protect users, information, or AltaVidaSites.

An account does not create a permanent right to access any Tool, feature, Content, or service. Account suspension, termination, data access, and deletion remain subject to these Terms, our Privacy Policy, applicable product terms, and applicable law.

 

  1. User responsibility for information and decisions

You are responsible for:

  • entering complete and accurate information;
  • reviewing all information entered into a Tool;
  • reviewing results for apparent errors or omissions;
  • confirming assumptions;
  • identifying relevant facts not collected by a Tool;
  • verifying deadlines;
  • maintaining copies of important documents;
  • checking official records and authoritative sources;
  • contacting responsible agencies and qualified professionals;
  • reviewing current plan documents, contracts, laws, regulations, and instructions; and
  • deciding whether to act on information obtained through AltaVidaSites.

You must not rely solely on AltaVidaSites, Content, or Tools when making a material legal, tax, financial, retirement, insurance, healthcare, government-benefit, business, or estate-planning decision.

You remain responsible for filings, elections, applications, enrollments, claims, appeals, payments, transactions, and deadlines assigned to you under applicable law, program rules, contracts, or instructions.

  1. Calculators, assessments, reports, and automated results

Tools are educational planning aids and may rely on:

  • information entered by the user;
  • simplified assumptions;
  • generalized formulas;
  • estimates;
  • rounding;
  • incomplete facts;
  • projected growth, inflation, tax, or interest rates;
  • information available when the Tool was last reviewed; and
  • laws, regulations, program rules, or other information that may later change.

Tool outputs are not:

  • official government calculations;
  • agency determinations;
  • account statements;
  • insurance illustrations;
  • tax returns;
  • legal opinions;
  • actuarial opinions;
  • investment recommendations;
  • insurance-underwriting decisions;
  • benefit guarantees; or
  • promises of results.

Labels such as “prepared,” “aligned,” “complete,” “priority,” or similar terms are educational classifications only. They do not establish eligibility, legal compliance, professional suitability, completion of official requirements, or the absence of additional issues.

You should independently verify every material result, assumption, calculation, and conclusion before relying on it or taking action.

  1. Permitted use

Subject to these Terms, we grant you a limited, revocable, nonexclusive, and nontransferable license to:

  • access AltaVidaSites;
  • use publicly available Content for lawful personal and educational purposes;
  • print or save a reasonable number of materials for your own personal use;
  • share links to publicly available pages; and
  • use Tools according to their intended purposes.

This limited license does not transfer any ownership interest in AltaVidaSites, Content, Tools, databases, software, branding, or associated intellectual property.

Any use not expressly permitted by these Terms requires prior written authorization unless the use is otherwise protected by applicable law.

  1. Prohibited conduct

You may not use AltaVidaSites, Content, Tools, accounts, or related systems to:

  • violate any law, regulation, court order, contractual obligation, or third-party right;
  • commit fraud, misrepresentation, identity theft, or impersonation;
  • submit information you are not legally authorized to provide;
  • obtain or attempt to obtain unauthorized access;
  • interfere with operations, servers, databases, networks, or security controls;
  • introduce malware, ransomware, spyware, viruses, malicious code, or harmful files;
  • probe, scan, penetrate, or test security without written authorization;
  • circumvent access controls, usage limits, rate limits, authentication, or payment systems;
  • scrape, crawl, harvest, copy, index, or extract Content through automated means without written permission, except for search engines and indexing services operating in accordance with our published technical instructions;
  • use protected Content to train, fine-tune, benchmark, or develop an artificial-intelligence or machine-learning system without written authorization;
  • reverse engineer, decompile, disassemble, decode, or attempt to derive source code from a Tool or application, except to the extent such a restriction is prohibited by applicable law;
  • reproduce, republish, sell, sublicense, distribute, or commercially exploit protected Content without authorization;
  • remove copyright, trademark, branding, watermark, attribution, or proprietary notices;
  • create misleading derivative works;
  • frame, mirror, embed, or clone substantial portions of AltaVidaSites;
  • use AltaVidaSites or protected Content to compete unfairly with the AVBrands;
  • overload infrastructure or impose an unreasonable technical burden;
  • collect personal information about another user without authorization or another lawful basis;
  • transmit spam or unsolicited commercial communications;
  • upload unlawful, defamatory, discriminatory, threatening, obscene, infringing, malicious, or deceptive material;
  • make false representations concerning the AVBrands, AltaVidaSites, their ownership, affiliations, or relationships; or
  • use AltaVidaSites for a purpose inconsistent with their intended educational, informational, or lawful business purposes.

We may investigate suspected violations, restrict access, preserve relevant records, and disclose information when reasonably necessary to comply with applicable law, valid legal process, court orders, subpoenas, regulatory requirements, or lawful government requests, subject to applicable privacy rights and protections.

  1. Intellectual property

AltaVidaSites and the original Content made available through them are owned by us, licensed to us, or otherwise lawfully used by us.

To the extent applicable, these materials may be protected by copyright, trademark, trade-dress, contract, database, unfair-competition, and other intellectual-property laws.

Protected materials may include:

  • names, logos, slogans, branding, and source-identifying materials associated with the AVBrands;
  • original articles and educational materials;
  • assessments, questionnaires, checklists, and worksheets;
  • original report language and presentation;
  • photographs, videos, audio, graphics, and illustrations;
  • site designs and page layouts;
  • software, application interfaces, and original code;
  • selection, coordination, and arrangement of Content;
  • original scoring descriptions and educational classifications;
  • downloadable resources; and
  • other original or licensed materials.

Except for the limited rights expressly granted under these Terms, no license or right to use names, trademarks, logos, branded materials, protected Content, or other intellectual property associated with the AVBrands or AltaVidaSites is granted without prior written authorization.

Nothing in this Section claims ownership of government materials, public-domain materials, facts, ideas, systems, methods of operation, standard formulas, or independently owned third-party materials. We claim rights only to the extent that we own, license, or otherwise possess legally recognized rights in the applicable material.

  1. Personal-use copies and attribution

You may print or save reasonable portions of publicly available Content for personal educational use, provided that you:

  • do not modify the Content in a false, deceptive, or misleading manner;
  • retain all copyright, trademark, attribution, and proprietary notices;
  • do not remove applicable AVBrands branding or watermarks;
  • do not sell or commercially distribute the Content;
  • do not represent the Content as your own;
  • do not use the Content to suggest a false affiliation, endorsement, or professional authorization; and
  • do not use the Content in connection with unlawful or unauthorized professional services.

Educators, organizations, advisers, businesses, and other users must obtain written permission before reproducing or distributing substantial Content, branded resources, worksheets, reports, graphics, or downloads, except where the use is permitted by applicable law.

Sharing a link to a publicly available page within AltaVidaSites is permitted and encouraged. Copying an entire page or redistributing a complete downloadable resource is not permitted without authorization, except to the extent permitted by applicable law.

  1. Government and third-party materials

Government publications and independently owned third-party materials remain subject to applicable copyright, trademark, licensing, attribution, usage restrictions, and other legal protections.

We do not claim ownership of:

  • government names;
  • military branch names;
  • agency seals, insignia, or emblems;
  • official forms;
  • public-domain materials;
  • third-party trademarks;
  • carrier or financial-institution materials; or
  • other materials owned by or legally reserved to their respective rights holders.

The inclusion of a government or third-party name, link, reference, logo, quotation, or resource does not by itself imply sponsorship, endorsement, partnership, affiliation, or approval.

  1. Copyright complaints

If you believe that material available through AltaVidaSites infringes a copyright that you own or are authorized to enforce, you may send a written notice containing:

  • your name and contact information;
  • identification of the copyrighted work or works;
  • identification and location of the allegedly infringing material;
  • a description sufficient to allow us to locate the material;
  • a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or applicable law;
  • a statement that the information in the notice is accurate;
  • confirmation that you are the copyright owner or are authorized to act on the copyright owner’s behalf; and
  • your physical or electronic signature.

Send copyright notices to:

Copyright Contact: AltaVidaSites
Email: wealth@altavidacapital.com

Subject: copywrite complaints

We may remove, restrict, or temporarily disable access to disputed material while reviewing a copyright complaint.

Submitting a knowingly false or materially misleading copyright complaint may result in legal liability.

  1. User submissions

“User Submissions” include information, questions, comments, feedback, reviews, files, images, documents, questionnaire answers, form entries, and other materials submitted through or in connection with AltaVidaSites or Tools.

By submitting material, you represent that:

  • you have the lawful right and authority to submit it;
  • the submission is accurate to the best of your knowledge;
  • the submission does not violate another person’s privacy, intellectual-property, contractual, or other legal rights;
  • the submission does not contain unlawful, malicious, or deceptive material;
  • you have obtained all necessary permissions and authorizations; and
  • you have not included unnecessary sensitive information.

You retain any ownership rights you may have in your User Submissions.

By submitting material, you grant us limited, nonexclusive permission to host, store, process, reproduce, transmit, translate, format, display back to you, and otherwise use the submission only as reasonably necessary to:

  • operate the requested Tool or service;
  • provide requested results, reports, or communications;
  • administer the applicable account or transaction;
  • maintain security, backups, and service continuity;
  • comply with applicable law;
  • protect legal rights; and
  • handle the submission in accordance with our Privacy Policy.

Submission of information does not guarantee that we will review, retain, respond to, or act upon it unless expressly stated for the applicable Tool, service, or transaction.

We may reject, restrict, remove, or delete User Submissions that are inappropriate, unnecessary, unlawful, malicious, insecure, or outside the intended scope of AltaVidaSites or Tools, subject to our Privacy Policy, applicable law, and applicable retention requirements.

  1. Feedback and suggestions

You may voluntarily provide ideas, suggestions, corrections, or general feedback concerning the AVBrands, AltaVidaSites, Content, or Tools.

Unless otherwise agreed in writing:

  • feedback is not confidential;
  • submitting feedback does not require us to use it;
  • no compensation is owed for general feedback or suggestions; and
  • we may use nonconfidential feedback to improve Content, Tools, products, services, and operations.

This permission does not authorize us to publicly disclose personal information contrary to our Privacy Policy or applicable law.

  1. Sensitive and regulated information

AltaVidaSites do not request or require users to submit highly sensitive or regulated information through ordinary forms, assessments, calculators, email, chat, social-media messaging, or other unsecured communication channels.

Do not submit:

  • Social Security numbers;
  • DoD identification numbers;
  • government login credentials;
  • financial-account usernames or passwords;
  • complete bank-account or payment-card numbers;
  • authentication or security codes;
  • private encryption keys;
  • classified, controlled, or otherwise restricted government information;
  • complete tax returns;
  • unredacted medical records;
  • genetic or biometric identifiers;
  • complete military personnel files;
  • complete credit reports;
  • copies of passports or government-issued identification; or
  1. Purchases, downloads, and paid services

Certain products, downloads, applications, reports, memberships, consultations, or services offered through or in connection with AltaVidaSites may require payment.

Before completing a direct purchase from us, users will be provided with applicable information concerning:

  • the product or service;
  • the price and applicable charges;
  • payment timing;
  • whether the purchase is one-time or recurring;
  • material usage limits;
  • delivery or access;
  • cancellation or renewal terms;
  • refund terms; and
  • other material transaction conditions.

Users agree to provide accurate billing and transaction information and authorize the applicable payment processor to charge the selected payment method according to the disclosed transaction terms.

Complete payment-card information is intended to be processed by an independent payment processor rather than stored directly by us.

Prices, features, and availability may change prospectively. A change will not alter a completed transaction except as permitted by the applicable purchase terms and applicable law.

Purchases completed directly through an affiliate merchant or other independent third party are transactions between the user and that merchant. The merchant is responsible for pricing, payment processing, fulfillment, shipping, warranties, returns, refunds, customer service, and other transaction obligations under its own terms.

This Section does not govern insurance premiums, insurance contracts, or carrier transactions, which are subject to the applicable insurance contract, carrier requirements, and insurance law.

 

  1. Refunds and cancellations

Refund and cancellation terms for purchases made directly from us will be stated on the applicable checkout page, order form, product-specific policy, or separate written agreement.

Unless a specific refund right is stated or required by applicable law:

  • digital products may become nonrefundable after delivery or access;
  • services already performed may be nonrefundable;
  • recurring services must be canceled according to the disclosed cancellation procedure;
  • cancellation ordinarily applies prospectively and does not automatically reverse prior charges; and
  • transaction and processing records may be retained as described in our Privacy Policy.

If a paid product or service is defective, materially different from its description, unavailable, or not delivered, users should contact us using the information in Section 43.

Refunds and cancellations for affiliate-merchant purchases must be requested from the applicable merchant under its return and refund policies.

Insurance premiums, cancellations, rescissions, free-look rights, refunds, and policy values are governed by the applicable insurance contract, carrier procedures, required disclosures, and insurance law rather than this general refund provision.

Nothing in these Terms limits a nonwaivable refund, cancellation, rescission, or consumer-protection right provided by applicable law.

  1. Electronic communications

By providing contact information, requesting information, creating an account, completing a Tool, scheduling an appointment, making a purchase, or otherwise communicating electronically with us, you agree that we may send communications reasonably necessary to complete, confirm, secure, administer, or respond to that specific activity.

Transactional communications may include:

  • access links;
  • verification messages;
  • requested reports;
  • appointment information;
  • responses to inquiries;
  • purchase or service confirmations;
  • security notices;
  • service announcements; and
  • material account, privacy, policy, or transaction notices.

Marketing and promotional communications will be sent in accordance with applicable law and applicable consent requirements.

Providing an email address or telephone number for delivery of a requested Tool, report, account service, appointment, consultation, or transaction does not by itself constitute consent to receive unrelated marketing communications when separate consent is legally required.

Where an opt-out right applies, users may unsubscribe or revoke consent through:

  • the unsubscribe link in an email;
  • a reply method identified in a text message;
  • the method provided in the communication;
  • available account settings; or
  • another legally recognized method.

Unsubscribing from marketing does not necessarily stop essential transactional, security, account, suppression-list, or legally required communications.

You are responsible for keeping your contact information current and reviewing spam, junk, or filtered folders for requested communications.

  1. Electronic records and acceptance

You agree that these Terms, incorporated policies, and communications relating to your use of AltaVidaSites may be provided electronically to the extent permitted by applicable law.

When an unchecked acceptance box is presented with links to applicable terms or policies, selecting that box and continuing constitutes the acknowledgment, authorization, or agreement stated beside the box.

Other electronic actions—such as selecting “Submit,” “Purchase,” “Create Account,” “Schedule,” or a similar button—constitute the action and acceptance expressly disclosed near that button.

Where applicable law requires additional consent or disclosures before a particular record may be provided electronically, we will obtain or provide them separately.

You should retain or download copies of Terms, policies, disclosures, receipts, and transaction records important to you.

Where legally required, electronically delivered records will be provided in a form capable of being retained.

If a legal right to withdraw consent to electronic delivery applies, the method and consequences of withdrawal will be disclosed. Withdrawal may affect access to a feature or service that reasonably requires electronic delivery.

  1. Privacy and cookies

Our collection, use, disclosure, retention, and protection of personal information through AltaVidaSites are described in our Privacy Policy and, where applicable, our Cookie Policy.

These Terms do not expand our right to collect, use, disclose, sell, share, or retain personal information beyond what is permitted by applicable law and described in the applicable privacy notices.

Users should review the Privacy Policy, Cookie Policy, and any product-specific privacy notice before submitting personal information or using a feature that collects information.

Information disclosed to an independent professional, business partner, carrier, agency, closer, affiliate merchant, or other recipient may also be governed by that recipient’s privacy notice and legal obligations.

  1. Availability and technical operation

We do not guarantee that AltaVidaSites, Content, or Tools will always be:

  • available;
  • uninterrupted;
  • error-free;
  • compatible with every browser or device;
  • free from harmful components;
  • free from security vulnerabilities or unauthorized access;
  • preserved without data loss;
  • accurate after laws, programs, or source information change; or
  • accessible from every jurisdiction.

AltaVidaSites or Tools may be unavailable, delayed, limited, suspended, or interrupted because of:

  • maintenance;
  • updates;
  • technical failure;
  • hosting or infrastructure outages;
  • security incidents;
  • third-party service interruptions;
  • internet or telecommunications failures;
  • legal or regulatory requirements;
  • events beyond our reasonable control; or
  • discontinuation of a feature.

Users should retain independent copies of important reports, calculations, records, documents, and other materials they may need.

Unless a separate written agreement or product-specific term states otherwise, AltaVidaSites and Tools are not intended to serve as permanent or archival document-storage services.

Nothing in this Section limits an obligation imposed by applicable law to maintain reasonable security procedures or protect personal information.

  1. Changes to Content and Tools

We may:

  • add, change, suspend, restrict, or discontinue Content or Tools;
  • correct errors;
  • update assumptions, formulas, methodologies, or data sources;
  • revise scoring methods, classifications, or result criteria;
  • change access or usage limits;
  • replace third-party providers;
  • remove broken or outdated resources; and
  • modify technical requirements.

We are not required to keep prior versions of Content, Tools, features, or functionality publicly available unless a separate agreement or applicable law requires otherwise.

We may retain archived versions and related records for legal, compliance, security, operational, and recordkeeping purposes.

Changes to a Tool, assumption, formula, methodology, scoring method, or classification do not necessarily apply retroactively to previously generated results. A prior result reflects the Tool, information, and assumptions used when that result was generated unless expressly stated otherwise.

Material changes affecting paid services, subscriptions, pricing, renewals, or purchased features will be handled according to the applicable transaction terms and applicable law, including legally required notice, consent, cancellation, refund, or other rights.

  1. Suspension and termination

We may suspend, restrict, or terminate access to some or all AltaVidaSites, Tools, accounts, Content, or services when reasonably necessary to:

  • protect users, information, or systems;
  • investigate suspected misuse;
  • comply with applicable law, legal process, or regulatory requirements;
  • respond to security threats or incidents;
  • prevent fraud;
  • enforce these Terms;
  • address nonpayment;
  • protect intellectual property; or
  • discontinue, replace, or materially modify a Tool or service.

When reasonably practicable and legally appropriate, we may provide notice of a suspension or termination affecting a registered account or paid service.

Suspension or termination does not grant a continuing right to access, copy, redistribute, commercially exploit, or otherwise use protected Content beyond rights that expressly survive under these Terms, applicable product terms, or applicable law.

Provisions that by their nature are intended to survive will remain effective, including provisions concerning:

  • intellectual property;
  • accrued payment obligations;
  • privacy and recordkeeping;
  • disclaimers;
  • warranty limitations;
  • limitations of liability;
  • indemnification;
  • dispute resolution;
  • governing law; and
  • other provisions that reasonably require continued effect.

Suspension or termination does not eliminate a nonwaivable refund, cancellation, account-access, data, or consumer-protection right available under applicable law or transaction terms.

  1. Disclaimer of warranties

Except as expressly provided in a separate written agreement or product-specific terms, and to the fullest extent permitted by applicable law, AltaVidaSites, Content, Tools, reports, downloads, and services made available through them are provided “as is” and “as available.”

To the fullest extent permitted by applicable law, we disclaim warranties that might otherwise apply, whether express, implied, or statutory, including warranties concerning:

  • accuracy;
  • completeness;
  • currency;
  • reliability;
  • merchantability;
  • fitness for a particular purpose;
  • title;
  • noninfringement;
  • compatibility;
  • availability;
  • uninterrupted operation;
  • freedom from errors or harmful components; and
  • freedom from security vulnerabilities, unauthorized access, or security incidents.

We do not warrant that Content or Tool results will satisfy a user’s particular objectives, identify every relevant issue, remain current after laws or source information change, or produce a particular financial, insurance, benefits, business, or other outcome.

Nothing in this Section excludes, restricts, or modifies a warranty, statutory duty, consumer protection, or remedy that cannot legally be excluded, restricted, or modified.

Where applicable law does not permit a particular warranty exclusion, that exclusion applies only to the maximum extent permitted by law.

Warranties applicable to physical consumer goods, paid products, or separately contracted services are governed by the applicable product or service terms and applicable law.

  1. Limitation of liability

To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or relating to AltaVidaSites, Content, or Tools, including damages associated with:

  • use of or inability to access AltaVidaSites or Tools;
  • reliance on Content or Tool results;
  • inaccurate, incomplete, or outdated user information;
  • missed deadlines;
  • delayed, denied, reduced, or lost government benefits;
  • tax consequences resulting from reliance on general educational Content or Tool results;
  • insurance decisions or coverage gaps resulting from reliance on general educational Content or Tool results without reviewing applicable policy or carrier documentation or consulting an appropriately licensed professional;
  • investment losses resulting from decisions based on general educational Content or Tool results;
  • legal or administrative outcomes resulting from reliance on general educational Content or Tool results;
  • independent third-party websites, professionals, products, or services;
  • unauthorized account access or security incidents, except to the extent liability cannot legally be limited;
  • lost data;
  • business interruption;
  • technical failures; or
  • decisions made without independent verification.

Where liability cannot legally be excluded but may legally be limited, our total aggregate liability arising from or relating to a specific product, service, transaction, Tool, or event will not exceed the greater of:

  • the amount paid directly to us by the claimant for the specific product or service giving rise to the claim during the 12 months preceding the event giving rise to the claim; or
  • $100.

For a claim arising solely from free Content or a free Tool, our total aggregate liability will not exceed $100, to the fullest extent permitted by applicable law.

The limitations in this Section apply regardless of the legal theory asserted, but only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, violation of law, gross negligence where it cannot legally be limited, or any other liability that cannot lawfully be excluded or limited.

Nothing in this Section limits a nonwaivable consumer right or remedy.

  1. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless us and our authorized employees, contractors, agents, and service providers from third-party claims, liabilities, damages, judgments, losses, and reasonable costs to the extent caused by or resulting from:

  • your unlawful or unauthorized use of AltaVidaSites or Tools;
  • your material violation of these Terms resulting in a third-party claim;
  • User Submissions that infringe, misappropriate, or violate another person’s rights;
  • your fraud, intentional misrepresentation, or willful misconduct; or
  • your unauthorized reproduction, distribution, or commercial exploitation of protected Content.

This Section does not require you to assume or control our legal defense.

We may control the defense of a claim covered by this Section, and you agree to provide reasonable cooperation. Any obligation to reimburse defense costs is limited to reasonable costs associated with a claim properly within the scope of this indemnification provision and only to the extent permitted by applicable law.

This Section does not require you to indemnify any person for that person’s own fraud, willful misconduct, violation of law, gross negligence, or other conduct for which indemnification cannot lawfully be required.

Nothing in this Section limits a nonwaivable consumer right or remedy.

  1. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where another law must apply.

Subject to nonwaivable rights and jurisdictional requirements, any legal proceeding arising from or relating to these Terms or general use of AltaVidaSites must be brought in a state or federal court having jurisdiction in San Diego County, California.

Each party consents to personal jurisdiction and venue in those courts to the extent that consent is legally effective.

Nothing in this Section prevents a user from:

  • bringing an eligible matter in small-claims court;
  • filing a complaint with a government agency;
  • exercising a nonwaivable right in another legally required forum; or
  • seeking emergency or injunctive relief where legally available.
  1. Dispute resolution

Before filing a legal proceeding, a party should provide written notice describing the dispute and allow the other party 30 days to attempt an informal resolution, unless:

  • immediate relief is reasonably necessary;
  • a filing deadline or limitation period would expire;
  • the matter qualifies for small-claims court;
  • government or regulatory reporting is involved; or
  • applicable law prohibits requiring informal notice.

Dispute notices concerning these Terms may be sent using the contact information in Section 43.

These Terms do not require mandatory arbitration and do not contain a class-action waiver or jury-trial waiver.

If arbitration or another alternative dispute-resolution procedure is later proposed, it will not apply unless adopted through legally sufficient terms, notice, and assent.

  1. Geographic scope and international access

AltaVidaSites are operated from the United States and are primarily intended for users located in the United States.

We do not represent that AltaVidaSites, Content, Tools, products, or services are appropriate, lawful, licensed, or available in every country or jurisdiction.

Access from another country does not establish that:

  • the AVBrands market or offer regulated services in that country;
  • we are licensed in that jurisdiction;
  • a Tool complies with that jurisdiction’s laws or programs; or
  • a professional relationship has been created.

Users who access AltaVidaSites from outside the United States are responsible for complying with applicable local law.

Regulated insurance or other licensed services will be offered only through appropriately licensed professionals and only in jurisdictions where the activity is legally authorized.

  1. Force majeure

We are not responsible for delay, interruption, or failure to perform caused by events beyond our reasonable control, including:

  • natural disasters;
  • severe weather;
  • fire;
  • war;
  • terrorism;
  • civil disturbance;
  • labor disruption;
  • government action;
  • changes in law;
  • public-health emergencies;
  • utility failure;
  • internet or telecommunications outages;
  • cyberattacks;
  • hosting or infrastructure interruptions;
  • failure of essential third-party services; or
  • other comparable events beyond our reasonable control.

We will take commercially reasonable steps to resume affected operations when reasonably practicable.

This Section does not excuse payment obligations already incurred or any duty that cannot legally be excused.

  1. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with:

  • a merger;
  • reorganization;
  • financing;
  • asset transfer;
  • sale of a business or business division;
  • transfer to an affiliate or successor; or
  • another lawful business succession.

Any assignment or transfer remains subject to applicable law, privacy obligations, transaction terms, and nonwaivable user rights.

  1. Severability

If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be enforced to the greatest extent legally permitted.

If the invalid portion cannot be enforced, it will be severed, and the remaining provisions will continue in effect unless doing so would materially defeat the purpose of these Terms or applicable law requires a different result.

  1. No waiver

A failure or delay in enforcing a provision of these Terms does not waive the right to enforce that provision or another provision later.

A waiver is effective only when made in writing by an authorized representative and applies only to the particular matter expressly identified.

  1. Headings

Section headings are provided for convenience and organization only. They do not limit, expand, or otherwise alter the meaning of these Terms.

  1. Entire agreement

These Terms and the policies incorporated by reference constitute the entire agreement concerning general access to and use of AltaVidaSites, Content, and Tools.

They do not replace a separate written agreement or product-specific terms governing:

  • a professional service;
  • an insurance transaction;
  • a referral or authorized introduction;
  • a product or purchase;
  • a subscription or membership;
  • a consultation;
  • an account;
  • an affiliate transaction; or
  • another separate engagement.

A separate agreement controls only for the product, service, transaction, or relationship it expressly covers.

  1. Changes to these Terms

We may revise these Terms to reflect changes in:

  • the AVBrands;
  • AltaVidaSites;
  • Content or Tools;
  • products or services;
  • technology;
  • business practices;
  • referral or affiliate relationships;
  • legal or regulatory requirements;
  • security procedures; or
  • risk-management practices.

The updated version will display a revised “Last updated” date.

For material changes affecting registered users, paid services, subscriptions, or existing transactions, additional notice will be provided when reasonably appropriate or legally required.

Continued use after the effective date of revised Terms constitutes acceptance only to the extent permitted by applicable law.

Where affirmative renewed consent is legally required, we will request it separately.

  1. Contact information

Questions, notices, and concerns regarding these Terms may be directed to:

AltaVidaSites
Operated by: Debora T DiBiasie, doing business through the AVBrands
Email: wealth@altavidacapital.com

Copyright complaints should include the information required by Section 15.

Dispute notices should include sufficient information to identify the sender, describe the dispute, and explain the requested resolution. Do not include unnecessary sensitive information in ordinary email.

Contacting the AVBrands or AltaVidaSites does not create a professional relationship or extend a government, legal, insurance, tax, claim, appeal, enrollment, application, or filing deadline.

Acknowledgment

By accessing or using AltaVidaSites, you acknowledge that:

  • you have had an opportunity to review these Terms and the incorporated policies;
  • AltaVidaSites provide educational, informational, and reference resources;
  • neither the AVBrands nor AltaVidaSites is a government agency;
  • use of AltaVidaSites does not by itself create professional representation;
  • Tool outputs are estimates and educational classifications;
  • insurance and other regulated services require separate legally sufficient processes;
  • independent professionals, affiliate merchants, and third-party services may have their own terms and privacy practices;
  • you remain responsible for independent verification and applicable deadlines; and
  • your use must comply with applicable law and these Terms.